Privacy Policy

Privacy Policy

Introduction

Welcome to https://shahra-e-qaideen.karachi-pakistan.com (hereinafter referred to as “Shahra-e-Qaideen”, “we”, or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle your information when you interact with our website, applications, services, and products. By using our platform, you agree to the terms described herein.

Scope

This policy covers all aspects of Shahra-e-Qaideen’s online presence, including but not limited to:

  1. Our primary website located at https://shahra-e-qaideen.karachi-pakistan.com.
  2. Any mobile applications or software we develop and release.
  3. Online services and products offered by Shahra-e-Qaiden.
  4. Linked websites that fall under this Privacy Statement.

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such external services.

Processing Activities

This Privacy Policy guides how Shahra-e-Qaideen processes your personal data when:

  1. You register an account and use our applications or services as an authorized user.
  2. You visit our websites and interact with their content.
  3. We communicate with you via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes your username, email address, and any other details required for account creation and management.
  2. Payment Information: Details related to your payment methods used for transactions on our platform.
  3. Financial Information: Data associated with your financial status or transactions, if relevant to our services.
  4. Purchase Information: Records of products or services you’ve purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information.
  6. Location Data: Your geographic location data when you use our location-based services.
  7. Feedback: Any comments, reviews, or suggestions you provide to improve our products and services.
  8. Social Media Information: Details obtained from social media platforms when users choose to log in via these accounts.
  9. Product Information: Data related to your interactions with our products, including usage patterns and preferences.

We collect this information through multiple channels: user input forms, account settings, browsing activities, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

Shahra-e-Qaideen employs cookies to enhance your experience on our platform and for analytical purposes:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website and apps, ensuring a smooth user experience.
  2. Preference Cookies: Used to remember your preferences and settings, enhancing personalized experiences.
  3. Analytics Cookies: These track your interaction with our content, helping us understand user behavior and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

Shahra-e-Qaideen implements robust security measures to protect your personal data:

  1. Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage secure third-party service providers to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

Shahra-e-Qaideen does not knowingly collect or solicit personal data from children under the age of 18. If we learn that a child has provided us with personal information, we take steps to delete this data and notify parents or legal guardians.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  8. Appeals/Complaints: File appeals or complaints with our privacy team regarding our handling of your data.

For detailed information about these rights and how to exercise them, please contact our Data Privacy Team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this page periodically for the latest version.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us: